Amazon is hiring a Returns Processing Associate in Santa Rosa
Role Based in Santa Rosa
Position: Returns Processing Associate (Based in Santa Rosa) Employer: Amazon (Hiring in Santa Rosa) Location: Santa Rosa, CA
Compensation: $19-$22/Hour (approx. $42.6k/Year) Benefits: Eligible team members receive standard benefits. Clear growth pathways at our Santa Rosa office.
Day-to-Day
This role centers on your professional skills within the Reverse Logistics space in Santa Rosa.
- This Santa Rosa-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Amazon team in Santa Rosa, CA is growing.
- Benefit from working in Santa Rosa, a key hub for the Reverse Logistics industry.
About Amazon & Our Culture
Reverse logistics is a massive, highly critical part of Amazon's business. Our Returns Centers handle millions of items that need to be processed, graded, and restocked or recycled. If you have an eye for detail and prefer a stationary, analytical environment over traditional, heavy-lifting warehouse jobs, this is an incredible opportunity. We offer steady Amazon jobs focused on quality and sustainability.
What Our Team Says (Employee Reviews)
"Working in returns is completely different from outbound packing. Every day is like a treasure hunt figuring out what came back and why. It's less physically demanding than picking, and the management team is incredibly supportive. I've found my long-term home in these supply chain operations." - Current Returns Associate.
Role Overview & Responsibilities
As a Returns Processing Associate, you will be stationed at a computer terminal, opening returned customer packages to evaluate the condition of the merchandise and determine its next steps.
- Condition Grading: Carefully inspect returned items for use, damage, or missing parts, following strict digital prompt guidelines to grade the item (e.g., Sellable, Damaged, Liquidate).
- Data Entry: Accurately input return reason codes and item conditions into the warehouse management system to process customer refunds accurately.
- Repackaging: Clean, re-bag, and re-label items that are deemed perfectly sellable so they can be reintroduced to the active inventory network.
Benefits & Perks
Enjoy a climate-controlled, stationary work environment along with Amazon's premier benefits: Day 1 medical insurance, 401(k) plans, parental leave, and access to the Career Choice education program.
Frequently Asked Questions
How much does the Amazon is hiring a Returns Processing Associate in Santa Rosa position pay at Amazon?
This role offers a pay range of $19 - $22. Actual compensation may vary based on experience, shift, and location within Santa Rosa.
Where is this Amazon is hiring a Returns Processing Associate in Santa Rosa job located?
This position is based in Santa Rosa, CA. Amazon has facilities throughout the region, but this specific opening is in Santa Rosa.
Do I need prior experience to apply for this Amazon is hiring a Returns Processing Associate in Santa Rosa job?
No prior experience is required. Amazon provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
What benefits does Amazon offer for this position?
Amazon provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does Amazon offer tuition assistance or education benefits?
Yes, Amazon offers fully funded tuition reimbursement programs. Eligible associates can pursue degrees and certifications at no cost through programs like Career Choice, covering tuition, books, and fees.
What does a typical day look like as a Amazon is hiring a Returns Processing Associate in Santa Rosa?
A typical shift involves receiving, picking, packing, and sorting customer orders in Amazon's Santa Rosa facility. You'll work with a team to meet daily fulfillment targets while following safety protocols.
